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Jun25
Dell Computers Customer Service - Outsourced for the Worse

Well, it just hasn't worked out for me with the Toshiba A105-S4011. It's nothing like the saleskid at Best Buy promised me. So, I consulted with my kind boss who encouraged me to go ahead and get myself a Dell, even though the set up time to restore my files and put me back on VPN would take me offline for yet another day.dell_laptop.jpg

Everywhere I go I see people with their Dell laptops. Often sidled up next to a latte at Starbucks, or balanced on a tray table, these ubiquitous machines seem to be the brand to buy, so I dialed the order number and spoke with a very nice, albeit slightly pushy salesman. In less than 6 minutes, I managed to do roughly $1500 in damage by purchasing an Inspiron E1505, They did offer me 6 months of interest free financing and while I'm not one to take on debt, the 0% interest spoke to me. The nice sales guy transferred me to the credit department and thus began my descent into outsourced hell.


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