Customer Service Archives

Dec22
Bad Business in the Australian Hamper Sector
Yvonne Russell at SmallBizMentor.com recently highlighted a possible ethical problem surrounding Christmas in Australia. It seems that many Australians order packages called hampers for delivery to others, and themselves, at Christmas. These hampers are gift baskets usually containing food and...
Sep 6
justtwogirls is Just Too Weird

In true psychotic fashion, Christina wrote back in the third person, claiming that "Christina" no longer worked there. Oddly enough, her company is a sole proprietorship. What was she trying to tell us: "Sorry, no one's home."

Continue Reading
Sep 2
Incompetent or Rude Office Staff is a Good Reason to Leave a Good Doctor
I had tried to call the office over 50 times(yes 50!), with no success. The answering service swore they had given the doctor's office the message to fax the records over- but they still hadn't done so. Continue Reading
Aug14
Dell Inc. - Oh Those Exploding Dells
Dell laptops are subject to bouts of spontaneous combustion  (actually it's the battery that burst into flames.) Continue Reading
Aug 9
justtwogirls.com - is it badbusiness or is it Psychopathic Business?
She shuts down clients web sites or denys them access to core functionality. You see, Christina doesn't try to make amends and resolve client issues. Instead she sends psychotic sounding e-mails. Continue Reading
Aug 7
Investing through Vanguard - I Got What I Paid For
I always thought  Vanguard was a great company. It's low fees and clean image made it the logical choice for investing, so when I decided to roll over some 401Ks and consolidate them into one retiement account, I immediately gave... Continue Reading
 


CVS Disposable Video Cameras - Nothing to Complain About
Ordering From Dell Computers: Why Outsourcing Customer Service is a BAD IDEA
The Ordeal of Ordering a Dell Computer
More Dell Hell - Five Days of Really Bad Customer Service
Dell Computers Customer Service - Outsourced for the Worse
Customer Service at Best Buy
Best Buy - But Do You Know What You're Buying?
A Kid Weighs In On Customer Service at Gertrude Hawk Chocolates

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