ItsBadBusiness: Customer Service Archives

Customer Service Archives

Dec22	Bad Business in the Australian Hamper Sector Michael W. Jones December 22, 2007 Know More: Customer Service 4kidsentertainment, Customer Service Yvonne Russell at SmallBizMentor.com recently highlighted a possible ethical problem surrounding Christmas in Australia. It seems that many Australians order packages called hampers for delivery to others, and themselves, at Christmas. These hampers are gift baskets usually containing food and... Posted at 1:35 PM \| Permalink \| Comments
Sep 6	justtwogirls is Just Too Weird Jocelyn S September 6, 2006 In true psychotic fashion, Christina wrote back in the third person, claiming that "Christina" no longer worked there. Oddly enough, her company is a sole proprietorship. What was she trying to tell us: "Sorry, no one's home." Continue Reading Posted at 9:25 PM \| Permalink \| Comments
Sep 2	Incompetent or Rude Office Staff is a Good Reason to Leave a Good Doctor Jocelyn S September 2, 2006 I had tried to call the office over 50 times(yes 50!), with no success. The answering service swore they had given the doctor's office the message to fax the records over- but they still hadn't done so. Continue Reading Posted at 8:57 PM \| Permalink \| Comments
Aug14	Dell Inc. - Oh Those Exploding Dells Jocelyn S August 14, 2006 Dell laptops are subject to bouts of spontaneous combustion (actually it's the battery that burst into flames.) Continue Reading Posted at 9:47 PM \| Permalink \| Comments
Aug 9	justtwogirls.com - is it badbusiness or is it Psychopathic Business? Jocelyn S August 9, 2006 She shuts down clients web sites or denys them access to core functionality. You see, Christina doesn't try to make amends and resolve client issues. Instead she sends psychotic sounding e-mails. Continue Reading Posted at 7:05 PM \| Permalink \| Comments
Aug 7	Investing through Vanguard - I Got What I Paid For Jocelyn S August 7, 2006 I always thought Vanguard was a great company. It's low fees and clean image made it the logical choice for investing, so when I decided to roll over some 401Ks and consolidate them into one retiement account, I immediately gave... Continue Reading Posted at 9:30 PM \| Permalink \| Comments
	CVS Disposable Video Cameras - Nothing to Complain About Ordering From Dell Computers: Why Outsourcing Customer Service is a BAD IDEA The Ordeal of Ordering a Dell Computer More Dell Hell - Five Days of Really Bad Customer Service Dell Computers Customer Service - Outsourced for the Worse Customer Service at Best Buy Best Buy - But Do You Know What You're Buying? A Kid Weighs In On Customer Service at Gertrude Hawk Chocolates

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