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Dell Computers Archives
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Jul23
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 Every week my Sunday paper has an ad for a Dell computer promising a rock bottom price, with top of the line "name brand quality," and a terrific service contract. The problem is that by going for the trifecta, Dell has essentially failed miserably at each one. |
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Jul 2
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There you go: a lesson from Dell in dealing with crabby customers- deflect the blame and tell the customer it's his own damn fault they messed up.
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Jul 1
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I was assured that going through the Small Businessdivision meant the computer would get to me much quicker than going through the Consumer divsion.
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Jun28
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I did all I could to get in touch with anyone who could help, but this kind of issue didn't seem to have a home and so I was transferred, disconnected, transferred and disconnected over and over again
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Jun26
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Now, this is when it became obvious to me that Dell is really struggling with its outsourcing.
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Jun25
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The nice sales guy transferred me to the credit department and thus began my descent into outsourced hell.
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Dell Computers Archives
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